Donation Refunds

We understand that circumstances may arise where you need to request a refund for your donation. Our policy is designed to be fair and transparent while protecting the integrity of our charitable work.

Eligibility for Refunds

• Refund requests must be submitted within 14 days of the donation date
• The donation must not have been used for any charitable purpose
• Valid reason for refund must be provided
• Original payment receipt or transaction reference must be included

Refund Process

1. Submit a refund request through our contact form or email support@98foundation.org
2. Include your full name, email address, and donation details
3. Provide the reason for requesting a refund
4. Attach the original payment receipt or transaction reference

Processing Time

Refund requests are typically processed within 5-7 business days. Once approved, the refund will be issued to the original payment method used for the donation.

Non-Refundable Items

The following are generally not eligible for refunds:

• Donations that have already been used for charitable purposes
• Contributions made more than 14 days ago
• Donations made through third-party platforms (subject to their respective policies)

Contact Us

If you have any questions about our refund policy or would like to request a refund, please contact us.